Rob Anthony's
Personal Website
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Robert P. Anthony CNA 5.1/CNS v6.5/2004 Please contact me using the button above if you have an opportunity that I might be interested in.
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Profile |
A dynamic, skilled, mobile and efficient Certified Novell Administrator (CNA) & PC Support Technician, I have developed a wide range of skills over many years.
Until recently, the Managing Director of my own business, a Novell orientated small business computer network consultant. I also sold computer network support and components to home & business customers in Devon & Cornwall. |
Experience |
Duration |
13 Years supporting IBM Compatible PC’s using, Microsoft DOS 10 Years plus providing 2nd & 3rd line support 20 Years plus manual and Computerised Message Switching Networks; Telegraph, Telex, Fax & Email 10 Years plus providing Novell support including NetWare 3.x, 4.xx (Intranetware), 5, 6, 6.5 & Small Business Suites, GroupWise & ZENWorks & BorderManager
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Operating Systems & Applications |
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Novell Cheyenne
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Abilities |
Technical |
Install, Upgrade & Manage NetWare Servers Install Network & PC Hardware Diagnose and Resolve Network Problems Monitor Network Performance Plan, Define & Undertake Changes to Network Configuration & Topology Establish & Monitor Network Engineering Support Services Install, “Ghost” & Build Workstations Provide Support to Network Users Rollout Commercial, Shrink-wrapped and In-house developed applications. Control Use & Security of Data Storage Media & Documentation Carry Out & Define Security and Backup Procedures Type accurately at 72 wpm, or better.
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Communications Skills |
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Manage Departments Liaise with Management & Staff Write reports & documentation Take part in troubleshooting meetings Perform Informal Staff Training Deal with Service Providers & Engineers Be a tenacious, effective, candid & energetic team member |
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Employment |
9th to 13th May 2005 Atlantic Optical UK Ltd, Cardiff Commissioned to install & configured Novell Small Business Suite 6.5 for this small business. This included Novell NetWare 6.5, GroupWise 6.5, Novell Virtual Office, Groupwise Messenger, GroupWise POP Forwarding Agent. Plus the latest patches and clients. Also installed and configured a new cable Broadband Router for remote access. Imparted as much knowledge as I could within the limited timescale to the incumbent Network Administrator; advising on security policies and implications; describing and advising on the use of iManager, Console One and other configuration/management tools. This was a short term, one week only contract - References available. -oOo- Vista. Hy (UK) Ltd I built an eCommerce site using Microsoft FrontPage, ZENCart and Nochex. Customers within the Plymouth area can now order their Chinese takeaway meals on-line. See http://www.chinesevista.co.uk.
-oOo- |
| December 1998 to March 2005 | |
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My own limited company - Now Closed I was the Managing Director of my own business, a retail outfit reselling computer networking support and components to home & business customers in Devon & Cornwall. It was originally conceived to represent me in my role as a Computer Network Consultant. I provided the computer networking needs of businesses within Plymouth's Pannier Market via a wireless network utilising a Subscriber Gateway enabling me to commercially resell Broadband Internet access to both businesses and visitors to the market. I also resold and supported Broadband subscriber gateways, similar to BT's "OpenZone in a Box" product, but without the underlying RADIUS network. I believe this is the best option for our customers, who are then able to realise 100% of the resulting revenue rather than the 5% offered by BT. Having embraced wireless networks I provided full technical support to my customers, meaning they don't just buy a piece of kit and hope it will work. I will install all the equipment and secure it to ensure transmissions are private and unavailable to bandwidth hijackers. I also provide technical support to a number of businesses in Devon and Cornwall requiring Novell product support. My paper CV is somewhat more comprehensive.
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Contracts |
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The Environment Agency, ReadingNetWare Server & PC Desktop Support 4th July 2001 to 28th December 2001 The Government sponsored agency responsible for environmental matters.
Responsibilities
General 2nd & 3rd line NetWare Administration & PC Desktop Support matters. The Environment Agency has a very large NetWare 5 implementation covering the entire country. One of a large team of people responsible for sites in the Thames region, reaching from Abbeywood in East London to Wallingford, west of Reading, including The Thames Barrier, Frimley, Hatfield, Sunbury and a myriad of smaller offices. Each office sports it's own LAN infrastructure, and is connected to the EA WAN.
I start a typical day by installing a drive in a Compaq/NetWare server, a few minutes later resolving a Windows 95 issue - such as "what's happened to my GroupWise toolbar?". This is a very wide-ranging and satisfying role.
-oOo-
Bevan Ashford Solicitors, BristolNetWare Support 16th March - 27th April 2001 Bevan Ashford are a large firm of solicitors
Achievements
My role has been to provide 2nd & 3rd line NetWare and Network support. Achievements have included successfully installing and configuring ARCserve IT on a DaVinca/NetWare standby server fitted with an ADIC Scalar 218 DLT autochanger. An interesting task, as the DaVinca software regularly mounts, mirrors and dismounts volumes on other NetWare servers, enabling backups of recent data to be taken in a non-live environment. Tests proved, however, that TapeWare was a faster and better product in this environment, so ARCserve was later removed. Other tasks included installing and configuring a number of Compaq Insight Manager boards; installing a number of Printers, queues & JetDirect servers; updating the firmware on a large number of JetDirect boxes; and a myriad other Network administration duties.
-oOo-
Her Majesty's Customs & Excise, SouthamptonPC Support & Change Engineer 12th February 2001 - 12th March 2001 HMC&E are responsible for Customs & VAT Excise collection.
Achievements
My role was to assist in the roll out and maintenance of PC Systems & Printers into the many offices occupied by HMC&E. Duties include NetWare 4.11 administration; maintaining documentation; installing peripheral devices and PC "ghosting".
-oOo-
London Electricity (SWEB), PlymouthNetWare Consultant 29th August 2000 - 1st December 2000 LE(SWEB) are the primary domestic and business electricity suppliers to the South West of England.
Achievements
My role was to provide 3rd line support in NetWare matters. London Electricity are rolling out NetWare 5 to replace their current NT infrastructure in Plymouth, and I was required to assist in solving technical issues surrounding this rollout. Tasks included solving NetWare client rollout issues, creating ZEN application objects and writing documentation.
-oOo-
BRMB Radio (Capital), BirminghamNetwork Administrator 26th June 2000 - 23rd August 2000 BRMB Radio are part of the Capital Radio group, and the network department of BRMB are responsible for several sites, including Red Dragon in Cardiff and other independent radio stations in Manchester, Newcastle & Carlisle.
Achievements
My primary role here has been to provide on-going day to day 1st & 2nd line network and desktop support for BRMB's Birmingham studio, and telephone support for Cardiff. The company's permanent staff have been rolling out the Group's NetWare based network to newly acquired radio stations in the North of England (Manchester, Nottingham, Newcastle, etc). In assistance, however, I have created all NetWare NDS user account templates, user accounts and user groups as well as users GroupWise accounts and GroupWise distribution lists for Manchester & Nottingham. I also created a number of ZEN application object packages. Furthermore, I commissioned a large number of Toshiba Laptops with associated docking stations and Xircom Realport network cards.
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SERCo Defence, HookFreelance Network Consultant February 2000 to 17th March 2000 SERCo Defence are a facilities management company providing care for military sites & specialist contracts.
Achievements
Full support for Windows 95 desktops & laptops, and NetWare and GroupWise 5.5 administration tasks. Although only with SERCo for 7 very short weeks, I migrated departments from NDS tree to NDS tree and installed a large number and wide range of desktops & laptops for local and remote use.
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Blackwell Goldsworthy & Co., TruroOngoing Clients Blackwell Goldsworthy & Co. are Certified Accountants for a large number of businesses in the South West of England.
Achievements
I am Blackwell Goldsworthy's preferred Technical Support Specialist. They can be found at http://www.wellworthy.co.uk. Installed NetWare Small Business Suite 5 Server & a number of Windows 98 workstations. NetWare SBS V5 includes a single server version of NetWare 5, ZENworks and GroupWise 5.5. Installed ARCServe IT, defined backup jobs & procedures & tested Implemented Internet accessibility & Internet mail retrieval using POP Forwarding Agent The job also included updating their Thin Ethernet network to CAT5/Fast Ethernet and moving old applications from their original Windows 95 “server” on to their new NetWare environment via ZEN.
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J.S. Sainsbury, Blackfriars, LondonFreelance Network Consultant November 1997 – End March 1999. Sainsbury's are a well known, possibly the UK's leading, retail grocery.
Achievements
Provided full support for Windows desktops, and all NetWare administration tasks. NetWare (3.xx, 4.11) Administration & Maintenance 2nd & 3rd Line Support. Contracted Extended 3 times, 2 x 6 months, 1 x 4 months. Developed 75+ Remote Application Rollout routines for both in-house & commercial Apps. Tested suitability of new hard & software “Ghosting” & building Desktop & Laptop Systems Desktop hardware peripheral testing Change Control Liaison NT & Unix Server application/database backend liaison DOS, Vupgrade, NetWare, Windows Scripting Set up departmental requirements including: - Defining & implementing required equipment specifications, and building required PC’s Authored basic procedural documentation
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Riverside Mental Health NHS Trust, Hammersmith, LondonFreelance Network Consultant February 1997 – End August 1997 Riverside NHS Trust are (or rather were, they are Chelsea and Westminster NHS Trust now) responsible for West London’s mental health care.
Achievements
Provided full support for Windows desktops, and all NetWare administration tasks Rolled out complete desktop upgrade to the Finance Department. Upgrading 286/386/486 PC’s to Pentium P75/P133’s with Windows 95/MS Office 97 & IBM Client Access for AS400. Resolved Windows 95/IBM AS400 connectivity issues. Diagnosed & rectified NetWare 3.11/NetWare 4.x login script issues arising from Windows 95 upgrades. Resolved SmartWare II client installation problems. Improved ARCserve backup installation & responsible for backup database. Installed Intel Landesk Management & updated Intel Anti-Virus package. Brought all NetWare 4.1 servers up to latest patch & driver levels.
-oOo-
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Permanent |
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Probe Entertainment Ltd (Acclaim), CroydonNetwork Administrator August 1995 - December 1996 Probe manufacture & convert computer games, now part of the famous Acclaim group
Achievements
Installed several new NetWare 3.12, 4.1 & 4.11 Fileservers. Performed NetWare 3.12 to 4.1 migration. Improved & Upgraded Fileserver hardware specification. Improved Network Topology Improved ARCserve backup installation & responsible for backup database. Installed & configured Novell Remote Connect 2 - remote network access services Installed complete remote office network, including cabling, hub, routers, etc. Provided full support for Windows desktops, and all NetWare administration tasks. Managed SDX Telephone System
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CITE (Associates) City Ltd, LondonNetwork Support Technician (Voluntary) December 1994 - June 1995 CITE are a private training organisation.
Achievements
Provided full network support facilities as defined under Skills & Abilities above, while simultaneously achieving City & Guilds/ITITO qualifications. Successfully installed & managed Email messaging system. Provided instructional documentation Developed fast, efficient workstation installation procedures.
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Islamic Republic of Iran Shipping Lines, LondonTelecommunications Manager December 1988 - April 1994 IRISL is Iran's national bulk carrier shipping line. Managing and operating the entire fleet
Achievements
Managed & Operated TISL ComStar system (a Computerised International Message Refile System), Kinsman PABX, Telex, Telegraph & Facsimile equipment Provided Personal Computer Technical & Software Support. Reduced call expenditure by introducing new PSTN carriers & call/carrier partitioning, minimizing system congestion and protecting against the failure of any one carrier’s network. Travelled to Tehran to arrange changes to the network, bringing new sites on-line.
-oOo-
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Pre-1988 |
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Standard Chartered Bank - (Beeline) Banque Nationale de Paris - (Beeline) McGraw Hill Publications - (ADX 900mk3) ACLI Int’l Commodities - (ADX 900mk3) Salomon Brothers Int’l - (Prime) The Royal Air Force (Nov 1972 to mid 1978)
Hyperlink to an article written by me in "Page 6 Magazine" Issue 9 May/June 1984
I also wrote other articles for other magazines, but unfortunately these have been lost over time. There may be a review for a computer game or two in the associated Atari User magazine. |
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Qualifications |
Novell |
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City and Guilds/ITITO |
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| Network Computer Services Operations (L2 NVQ) Network Computer Services Supervision (L3 NVQ) |
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Royal Air Force |
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| Senior Aircraftsman RAF Education Tests (RAFET) 1 Maths & English |
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Courses |
Remarq |
| Novell NetWare Administration 5.1 |
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Silicon Graphics |
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| Introduction to IRIX IRIX System Administration |
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Royal Air Force |
| The Defence Communications Network Touch Typing |
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Chichester College |
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| BASIC Computer Language (evening course - passed)
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References |
Available upon genuine request |